Insights
The Operator’s Brief.
Practical writing on running a company that scales past its founder — operations, hiring, technology, and the numbers. One idea at a time, from people who run these systems for a living.
ISSUE N°012 · PUBLISHED WEEKLY · NO TREND-CHASING, NO LISTICLES
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Latest
N°005What “quality of hire” actually means — and how to measure it
Read the brief →: What “quality of hire” actually means — and how to measure itAsk most founders what “quality of hire” means and you’ll get a feeling, not a measurement. “We know a good hire when we see one.” The trouble is that this only tells you about hires you’ve already made and already have an opinion on. It…
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N°001
The founder bottleneck: why hiring more people isn’t fixing it
Most founders solve the bottleneck the same way: they hire. The org chart says the company needs a VP of Sales, a controller, a head of ops —…